Privacy Policy

Welcome to Smooth Reflections (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.smoothreflections.com] (the “Site”) and any related services. Please read this policy carefully. By using our Site, you consent to the practices described below.

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1. Information We Collect

We may collect the following types of information when you interact with our Site:

a. Personal Information

Information that can be used to identify you, such as:

• Name

• Email address

• Phone number

• Mailing address

• Any information you voluntarily provide through contact forms, appointment bookings, or email inquiries

b. Non-Personal Information

Information that does not identify you personally, such as:

• Browser type and version

• IP address

• Device type and operating system

• Pages visited and time spent on our Site

• Referring websites or links

This information helps us understand how visitors use our Site and improve our services.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide and manage our services

• To respond to your inquiries or appointment requests

• To send confirmations, updates, or other necessary communications

• To improve our website functionality and user experience

• To send marketing or promotional messages (only if you’ve opted in)

• To comply with legal obligations or resolve disputes

3. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information. We may share your data only in the following limited situations:

• With trusted service providers that help us operate our business (e.g., scheduling platforms, email services, website analytics)

• To comply with applicable laws, regulations, or legal requests

• To protect our rights, property, or safety, or that of others

Any third-party service providers are contractually obligated to keep your data secure and use it only for the purposes we specify.

4. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to enhance your browsing experience.
Cookies are small data files stored on your device that help us:

• Remember your preferences

• Analyze website traffic and performance

• Improve site functionality

You can choose to disable cookies through your browser settings, but some features of the Site may not function properly if you do.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access and receive a copy of the personal data we hold about you

• Request correction or deletion of your personal data

• Withdraw consent for marketing communications

• Restrict or object to certain processing activities

To exercise any of these rights, please contact us at [insert contact email or form link].

8. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing personal information.

9. Children’s Privacy

Our Site and services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children. If we learn we have inadvertently collected data from a minor, we will delete it promptly.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The “Last Updated” date at the top indicates when this policy was last revised.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us.